Data Processing Policy

At Omsorgsenheten Sweden, we process the following personal data about our clients: name,
personal identification number, address, email address, phone number, and details related to
your personal assistance. In some cases, we may also handle photos, videos, and articles in
which you appear.

When you contact Omsorgsenheten Sverige, we collect your contact information (such as
name, email, and phone number) to manage your inquiry about assistance. Your personal data
is also collected through assistance agreements, phone calls, emails, and ongoing
communication regarding your personal assistance. If a legal representative provides your
information, we assume they have the authority to do so.
We process personal data based on your relationship with us, whether you are a customer, a
relative, or have applied for a job with us. For more information, please refer to our privacy
policies below, which are applicable to different categories of individuals.

At Omsorgsenheten Sverige, your security and privacy are our top priorities when it comes to
handling personal data. We strictly adhere to the requirements set by applicable data protection
legislation and the Act on Support and Service for Certain Disabled Persons (LSS).
When processing sensitive personal data, such as information about health and disabilities, we
ensure that this is done only when necessary and with legal support. We handle all personal
data according to strict internal guidelines and procedures designed to protect your privacy. All
our handling of personal data is in compliance with the EU General Data Protection Regulation
(GDPR) and Swedish legislation.
Omsorgsenheten Sverige is responsible for all personal data processing within our operations,
and we strive to ensure that you always feel secure when sharing your information with us.

We retain your personal data for as long as you use our services as your assistance provider.
Once the assistance arrangement has ended, we will dispose of your data in accordance with
LSS regulations. We will only continue to store your data if required by law.
For contact inquiries, we keep the contact details you provide for three months after the purpose
of your inquiry has been fulfilled.

You have the right to request information about the personal data we hold about you at any
time. If you find that your data is incorrect, incomplete, or irrelevant, you can request that it be
corrected, amended, or deleted. You can also withdraw your consent for data processing that is
based on this consent. However, please note that some data cannot be deleted if there are legal
requirements for retention, such as accounting regulations or the preservation of records.